Senior Linguistic Services Manager

🕒 June 5

🌐 Colombia, Brazil – Remote

🇨🇴 Colombia – Remote 🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RWS Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

RWS Group is a leading provider of AI-powered language services and technology, specializing in translation and localization for a variety of industries. With a focus on enhancing global communication, RWS offers solutions that improve translation quality, manage multilingual content, and streamline the localization process. Their services cater to sectors such as aerospace, finance, legal, life sciences, and technology, leveraging advanced AI to ensure clients can effectively connect across languages and cultures.

📋 Description

• Monitor linguistic and overall quality of deliveries across AI-related services • Flag quality issues early and propose improvement steps • Support day-to-day operations and participate in innovation strategies • Implement AI into linguistic processes • Optimize AI annotation and evaluation strategies • Explore new approaches to creative quality management • Provide linguistic services and support for AI tasks to production teams, partners and customers • Develop, design and implement quality-management methodologies and AI-focused linguistic services • Perform quality reporting and monitoring, vendor training, and asset development and maintenance • Deliver assigned AI services tasks, including enforcing task-specific guidelines and proactively managing quality across assigned languages and projects • Train translators, annotators and other stakeholders • Identify process-improvement and innovation opportunities in linguistic and AI workflows • Stay updated on industry trends, best practices and emerging technologies in AI language services

🎯 Requirements

• Linguistic education or equivalent working experiences • AI-specific courses, certificates and trainings are a significant advantage • Minimum 2 years of working experience, ideally in AI Services, quality management, a client-facing role and/or supporting role in AI Services setup • Perfect command of spoken and written English • Very good skills with Microsoft Office software, especially MS Excel • Current and practical knowledge of AI annotation and evaluation, AI prompting and LLMs • Very good coordinating and communication skills, including providing training and communicating with customers • Capability to work in a fast-paced environment • Flexible attitude to work • Good problem-resolution skills

🏖️ Benefits

• Equal employment opportunity and non-discrimination • Work environment free of discrimination and harassment • Opportunities for employees to grow as individuals and excel in their careers • Inclusive workplace that values diversity