Account Executive, Service Cloud

🔥 4 hours ago

🇹🇼 Taiwan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

☁️ Cloud Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• No salary listed.

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Formulate and implement a Service Cloud sales strategy for specific industries in Taiwan markets • Drive revenue growth by penetrating the current customer base and developing new customers and use cases • Identify, structure, lead and close large deals with counterparts in Core sales teams • Identify Service Cloud opportunities in the existing Salesforce customer base • Create new leads through systematic prospecting of Service leaders • Leverage business from new and established relationships • Define the contribution of service transformation to account-specific visions and plans • Define and pitch the value of service transformation to prospect management • Build trusted relationships with Heads of Service and understand their challenges and demand • Strategize, negotiate and close business at VP and CxO level • Define and execute plans to accelerate Service Cloud growth • Enable extended sales peers on Service Cloud sales messaging, prospecting, qualifying and closing techniques • Advise customers and prospects on service transformation • Evangelize transformation in field service through customer meetings, fairs and events • Maintain a point of view on future customer service challenges and opportunities

🎯 Requirements

• Extensive background in service applications and/or operational Customer Service Management • Strong track record of successful selling Service solutions into the Market or implementing comprehensive Service transformation in a multinational enterprise • Proven understanding of Service Business, Service Operations as well as buyer's profiles • Native or fluent in Mandarin, English and Japanese • Strong analytic and task solving skills and the ability to succeed in a fast paced environment • Proven ability to work well as part of an extended sales team • Occasional travel to Japan

🏖️ Benefits

• Very competitive compensation package • Car allowance • Employee stock purchase plan • Ramp up schedule including training boot camp and continuous sales and product training • Career advancement in a fast paced and rapidly growing organization • Great company culture in a world leading "best place to work" • Benefits and resources to support balance and wellbeing • AI agents to accelerate impact

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