Life Sciences Program Manager – Program Executive

🔥 50 minutes ago

🌐 Brazil, Argentina – Remote

🇧🇷 Brazil – Remote 🇦🇷 Argentina – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Lead large, complex Life Sciences customer engagements, including multi-workstream transformations, strategic accounts, and enterprise implementations • Own end-to-end program P&L, scope, budget, risk, contractual commitments, and bid-versus-delivered margin • Lead Salesforce project teams and cross-functional delivery teams, including third-party system integrators, without positional authority • Create program strategy, management approach, governance, objectives, outcomes, and KPIs • Serve as the executive-facing delivery contact for clients and Salesforce stakeholders through the CxO level • Run steering committees and manage executive customer relationships • Apply AI tooling and agentic workflows to improve delivery efficiency and customer outcomes • Lead AI and Agentforce transformations for drug commercialization, field engagement, and clinical and commercial operations • Drive adoption and consumption of AI and agentic capabilities to achieve measurable customer impact • Anticipate, mitigate, and manage delivery and customer risk, escalating with recommended paths forward • Coach and uplift Salesforce Professional Services team members and contribute to delivery processes, artifacts, and methodologies • Build and expand business relationships with Sales, Success, Technology, Product, and Support to drive customer adoption and pipeline

🎯 Requirements

• Demonstrated experience applying AI productivity tools, automation, or agentic workflows within a professional services or program delivery context, with measurable impact on delivery efficiency or customer outcomes • 12+ years of professional services or consulting delivery experience, with direct accountability for program execution across financials, risk, scope, and customer outcomes • Demonstrated track record leading large, complex programs ($10M+) with measurable outcomes • 5+ years of direct Life Sciences industry experience in pharma, biotech, medtech, or related sectors • 5+ years leading large, cross-functional delivery teams across multiple geographies and workstreams, including third-party system integrators, without positional authority • Direct experience managing program financials at the engagement level, including forecasting, revenue control, earned value analysis, and delivered-versus-bid margin • End-to-end knowledge of system development, implementation, and operational readiness within Life Sciences environments, including familiarity with regulated industry requirements • Proven ability to lead steering committee and executive-level customer relationships, including difficult data-driven conversations around budget, resources, timelines, and outcomes • Outstanding executive presence and communication skills, verbal and written, with the ability to tailor messaging across technical, commercial, and regulatory audiences • Must be able to operate as a fully billable IC • Bachelor's degree required • Approximately 25% travel, with variation based on customer need

🏖️ Benefits

• AI tooling and agentic workflows to optimize delivery and accelerate impact • Global education reimbursement program for Salesforce platform certifications • Benefits and resources supporting balance and wellbeing • Reasonable accommodation during the application or recruiting process • AI agents and resources designed to accelerate employee impact