Senior Technical Architect

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

👻 Ghost score 10%

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Design and implement scalable, secure, and high-performance Salesforce solutions • Define technical architecture, integration patterns, data models, and development standards • Provide technical leadership and architecture guidance to Salesforce development teams • Conduct architecture reviews, code reviews, and technical design assessments • Ensure adherence to Salesforce best practices, security standards, and platform governor limits • Design, configure, deploy, and optimize Salesforce Agentforce AI agents • Build autonomous and assisted AI agent solutions for customer service, sales, and business operations • Configure Agentforce topics, actions, instructions, and agent workflows • Integrate Agentforce with Salesforce Flow, Apex, APIs, and external enterprise systems • Implement agent grounding strategies using Salesforce Data Cloud/Data 360, knowledge articles, and enterprise data sources • Develop agent testing, monitoring, security, and governance frameworks • Work with prompt engineering, Salesforce Prompt Builder, and Einstein Trust Layer capabilities • Identify opportunities to improve business processes through AI-driven automation • Design integrations using MuleSoft, middleware platforms, and event-driven architecture • Work across Sales Cloud, Service Cloud, and other relevant Salesforce products • Establish CI/CD, DevOps, release management, and deployment best practices • Troubleshoot complex technical and performance issues

🎯 Requirements

• Minimum 5 years of hands-on Salesforce development, implementation, and architecture experience • Minimum 1 year of hands-on Salesforce Agentforce implementation experience (mandatory) • Proven experience architecting and deploying Agentforce-powered AI agents in real-world business environments • Strong proficiency in Apex, Lightning Web Components (LWC), Salesforce Flow, SOQL, and Salesforce APIs • Experience with Salesforce Sales Cloud and Service Cloud • Strong understanding of Salesforce security architecture, sharing models, and data governance • Experience designing enterprise integrations and API-based architectures • Working knowledge of Salesforce Data Cloud/Data 360, Prompt Builder, and Einstein Trust Layer • Experience in technical solution design, architecture documentation, and stakeholder communication • Ability to independently lead technical discussions and guide development teams • Preferred: Salesforce Certified Application Architect or System Architect • Preferred: Salesforce Certified Agentforce Specialist or equivalent current Agentforce certification • Preferred: Salesforce Certified Platform Developer I/II • Preferred: Experience with MuleSoft and enterprise integration frameworks • Preferred: Experience implementing generative AI, LLM-based solutions, and retrieval-augmented generation (RAG) • Preferred: Familiarity with multi-agent orchestration, AI governance, and responsible AI practices • Preferred: Experience working in Agile/Scrum delivery environments

🏖️ Benefits

• Benefits and resources supporting balance and wellbeing • AI agents intended to accelerate employee impact • Reasonable accommodation support during application and recruiting

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