Solution Architect

🔥 19 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as a trusted advisor to business and technology stakeholders • Lead strategic discussions and define solution visions aligned with business objectives • Lead end-to-end design of Salesforce solutions using Customer 360 and multi-cloud strategies • Translate business requirements into scalable, sustainable, and value-driven solutions • Facilitate discovery sessions and functional workshops • Gather requirements, define business processes, and prioritize product backlogs • Design and document business processes using structured frameworks and methodologies • Provide hands-on Salesforce configuration and prototyping when required • Ensure adherence to Salesforce implementation best practices and platform governance • Lead and collaborate with cross-functional business, product, and technology teams • Partner with project managers to provide technical guidance, identify risks, and define mitigation strategies • Bridge business stakeholders and development teams to ensure clear communication and high-quality delivery • Mentor and coach Solution Architects, Business Analysts, and consultants • Lead solution estimations, technical proposals, and pre-sales activities when required • Lead executive-level conversations and influence decisions with C-level stakeholders

🎯 Requirements

• 5+ years of relevant experience in enterprise-level projects using waterfall and agile software development methodologies throughout the full lifecycle, from planning to go-live • Proven experience as a Solution Architect delivering enterprise-scale Salesforce solutions in complex digital transformation programs • Strong expertise with the Salesforce Platform, including Sales Cloud, Service Cloud, Field Service, and other Salesforce Clouds • Experience designing scalable, secure, and maintainable Salesforce solutions across multiple clouds • Solid understanding of Salesforce platform capabilities, declarative development, and solution architecture best practices • Experience working in consulting environments and leading customer-facing engagements • Strong knowledge of Agile delivery methodologies, including Scrum and Kanban • Ability to balance business needs with technical considerations and evaluate trade-offs • Excellent stakeholder management, communication, negotiation, and presentation skills • Strong analytical thinking and ability to solve complex business and technical challenges • Advanced or fluent English required • Spanish proficiency preferred • Experience with Agentforce, AI-powered Salesforce capabilities, and AI tools highly desirable • Demonstrated experience in one or more of the following industries: Manufacturing, Automotive, Energy, Consumer Business Services, Utilities, Financial Services, Insurance, Healthcare, Life Sciences, Retail, Consumer Goods, Public Sector, Non-profit, or Education

🏖️ Benefits

• Benefits and resources supporting balance and wellbeing • AI agents to accelerate impact and productivity • Reasonable accommodation during the application or recruiting process • Equal opportunity and non-discrimination policy

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