AI Engineer

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🕒 May 12

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SALMON ROBOTICS LIMITED

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

🏦 Banking

👥 B2C

Fintech • Banking • B2C

SALMON ROBOTICS LIMITED is a financial technology company building digital banking and consumer finance services in the Philippines under the Salmon Group and Salmon Bank brands. Backed by experienced finance and tech leaders and international investors, it operates a licensed rural bank, offers deposit products, consumer lending, payment and QR solutions, and deploys AI and data analytics to improve security, customer experience, and inclusivity. The company emphasizes customer care, intuitive product design, partnerships with retailers and payment networks, and 24x365 dependable service to expand access to modern financial services for millions of Filipinos.

📋 Description

• Build, tune, and operate voice agents on top of ElevenLabs - conversational TTS, voice agents, and call hooks for real customer interactions, mostly in Filipino (Tagalog) • Design prompts and dialog flows for voice scenarios such as collections outreach, payment reminders, and customer support - primarily in Filipino, with English mixed in as customers code-switch • Integrate voice agents with our existing AI stack (offline ASR, collection agent) and iterate based on real call outcomes • Evaluate agent behavior against labeled calls and business metrics - script compliance, intent handling, conversion, customer experience • Build reports and dashboards in Databricks to track voice pipeline performance, call quality, agent KPIs, and downstream business impact • Collaborate with the customer service and collections teams to translate business processes into voice automation • Own your products end-to-end - from prototyping a new voice flow through deployment, monitoring, and measuring its economic impact

🎯 Requirements

• Strong Python skills - our primary language for AI services and data work • Hands-on experience with ElevenLabs (voice agents, TTS, or conversational AI) • Solid prompt engineering practice - designing, testing, and iterating prompts against labeled data and real conversations • Experience building reports and dashboards in Databricks (SQL, notebooks, dashboards) • Comfort working with LLM APIs (OpenAI, Anthropic, or similar) • Ability to work independently, move fast, and ship iteratively — our team values startup speed and MVP-first thinking • Nice to Have • Experience with other voice technologies (ASR, TTS providers beyond ElevenLabs, telephony stacks) • Background in building customer-facing voice assistants or IVRs • Experience with agent frameworks such as Pydantic-AI or LangChain • Familiarity with AWS (S3, RDS, EKS) and containerized deployments • Filipino (Tagalog) language skills or experience shipping voice products for Filipino-speaking users • Comfort with evaluation frameworks for conversational AI.

🏖️ Benefits

• Passionate international team spanning the globe • Rapid professional growth. Merit (and merit only) rules the day • Reward for performance and long-term success of Salmon • Fast track to grow internationally • New office in Manila, Philippines • Relocation support for eligible candidates • Remote and hybrid options • Medical insurance, health and wellness benefits • Program of events and activities both online and in person