Application Scientist, Bioinformatics

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Saphetor

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🧬 Biotechnology

🤖 Artificial Intelligence

☁️ SaaS

Biotechnology • Artificial Intelligence • SaaS

Saphetor is a company that develops the VarSome Suite, an AI-driven set of bioinformatics software tools for large-scale human genome (NGS) data analysis and interpretation for research and clinical use. Their offerings include VarSome. com (a community-driven variant knowledge base and search engine), VarSome Premium (a subscription with enhanced annotations and analytics), VarSome Clinical (a CE‑IVDR-certified, HIPAA-compliant clinical platform with automated variant classification), and VarSome API for integration. Saphetor supports clinicians and researchers with automated, standards-based variant interpretation, extensive aggregated genomic resources, and scalable SaaS delivery.

📋 Description

• Support our customers through their journey with VarSome, from pre-sales discussions and platform onboarding to post-sales support with cloud and on-premises deployments and finding new opportunities for further growth. • Act as the technical “closer” by delivering expert demonstrations that bridge clinical needs with VarSome Premium, Clinical, API; owner of the customer evaluation process, solve “pain points” around variant analysis, and advise on lab equipment/system integrations. • Lead onboarding sessions for geneticists and bioinformaticians to ensure rapid “time to value”; primary lead for on-premises and private cloud deployments, coordinating infrastructure specifications (storage, network) between clients and our DevOps team. • Fine-tune filtering strategies and automation to maximize platform “stickiness” while acting as a high-level bridge between customer support and stakeholders to ensure seamless routine operations. • Systematically gather power-user feedback to influence the product roadmap and cultivate strategic relationships for conference presentations and the development of technical white papers. • Partner with Product, Marketing, and Operations colleagues to ensure product-market fit and growth. Work with growth marketers to translate features into benefits for prospects, while influencing the product roadmap through prioritization.

🎯 Requirements

• A Master’s or PhD in Bioinformatics, Computational Biology, or a related field. • Hands-on experience in bioinformatics, including NGS secondary and/or tertiary analysis workflows. • A solid grasp of variant classification frameworks and a deep understanding of bioinformatics and IT workflows. • The ability to simplify complex bioinformatics and technical infrastructure concepts for researchers, clinicians, and IT professionals. • Proficiency in English is a must. • Fluency in other languages (e.g. Mandarin, Japanese or Korean) will be considered as a plus. • Previous background in a bioinformatics software company or experience in DevOps/SysAdmin roles is strongly valued. • Familiarity with working in regulated environments, such as IVDR, CLIA/CAP, or similar standards. • Proven experience in multicultural environments and/or supporting international customers in a scale-up setting.

🏖️ Benefits

• A competitive compensation package tailored to your unique expertise and professional background. • A remote work environment that promotes a healthy work-life balance. • Endless learning opportunities while transferring new technologies from academics to clinical practice all over the world.