Service Engineer

🔥 16 hours ago

🇯🇵 Japan – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sartorius

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Perform installations, calibrations and preventive maintenance activities on Sartorius equipment at customer sites • Provide on-site and remote technical support to customers by analyzing reported issues, identifying causes of failures and applying corrective actions • Escalate complex technical issues to higher support levels by documenting findings and following defined escalation processes • Maintain accurate and complete service documentation, including time reporting, expenses and work performed • Ensure adherence to customer-specific and internal health and safety requirements during service activities • Apply standard service procedures and guidelines consistently to ensure service quality and process compliance

🎯 Requirements

• Technical certification in Electronics, Mechanical Engineering, or a related technical field • 2+ years of experience in field service, maintenance or technical support roles involving electronic, mechanical, or hydraulic systems • Demonstrated ability to troubleshoot mechanical and electrical systems in a customer-facing environment • Basic understanding of automation and robotics systems • Strong communication skills and a customer-oriented mindset to explain technical topics clearly and professionally • Ability to follow structured service processes and documentation standards • Valid driver’s license and willingness to travel • Ability to occasionally lift up to 22 kilograms and frequently lift up to 9 kilograms