Change Management Lead – Manager

🕒 January 30

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Scalepex

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

👥 HR Tech

🤖 Artificial Intelligence

B2B • HR Tech • Artificial Intelligence

Scalepex is a minority-owned company that specializes in talent solutions to help businesses scale and achieve their strategic goals. Leveraging a combination of creativity, strategy, and execution, Scalepex uses a unique AI platform to enhance the quality of talent, providing staffing and placement services to industries such as technology, finance, healthcare, and more. Their approach focuses on individualized support, cost management, and strategic consultation across areas like mergers and acquisitions, software development, data enablement, and more. With a strong emphasis on social responsibility, Scalepex aims to connect underserved communities with world-class opportunities, ensuring both client success and personal and professional satisfaction for their team members.

📋 Description

• Partner with program leadership, workstream owners, implementation teams, account management, and operations to drive adoption and long-term success of transformation initiatives. • Assess the impact of multiple workstreams across systems, processes, roles, and customer/member experience, and translate findings into actionable recommendations. • Develop, maintain, and execute a comprehensive change management strategy aligned to program phases, milestones, and evolving priorities. • Lead change impact and readiness assessments, identifying risks, gaps, and dependencies early. • Embed change management into PMO, product, engineering, operations, and implementation planning to ensure readiness is considered alongside delivery. • Establish regular touchpoints with workstream owners, senior sponsors, and cross-functional leaders to surface concerns, roadblocks, and readiness gaps. • Create and manage a master communication plan that delivers timely, consistent, and targeted messaging to internal teams. • Develop clear, audience-specific communications outlining changes, timelines, training expectations, and system impacts. • Partner with leadership to deliver transparent, consistent communication that reduces confusion, increases alignment, and supports teams through ongoing change. • Coordinate with operational leaders on SOP updates, training plans, and team readiness activities. • Identify, highlight, and share success stories to reinforce momentum and drive engagement throughout the program. • Provide regular reporting on change readiness, communication effectiveness, stakeholder sentiment, and upcoming change milestones.

🎯 Requirements

• 5+ years of experience in organizational change management supporting large, complex transformation programs. • Proven experience working across multiple workstreams in fast-paced environments with shifting priorities. • Strong stakeholder management and relationship-building skills, with the ability to influence at all levels of the organization. • Exceptional written and verbal communication skills. • Ability to translate technical, operational, or system changes into clear, accessible guidance for diverse audiences. • Experience in healthcare, health technology, or other highly regulated industries preferred.