Senior Business, Operations Manager

🔥 8 minutes ago

🇮🇹 Italy – Remote

💵 €45k - €55k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Scalian

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚀 Aerospace

🎖️ Defense

Consulting • Aerospace • Defense

Scalian is a European engineering and consulting group that provides systems and software engineering, embedded software, simulation and supervision, test bench and trial systems, and unmanned systems (drones). It delivers digital solutions including software development, cloud and platform engineering, artificial intelligence and cybersecurity, plus operational excellence services such as supply chain, program and project management, and sustainability consulting. Scalian serves sectors including aerospace, defense, energy, mobility and financial services; the group reports about €550M revenue, operates in 12 countries and employs roughly 6,000 people.

📋 Description

• Gather, analyze and translate business needs into clear, structured requirements for Product Business, Product Tech and Engineering teams • Define and support requirements affecting customer journeys, especially onboarding, subscription activation and renewal • Coordinate business readiness for new subscription enablers, vehicle launches, connected-service launches and commercial offer updates • Ensure commercial catalogue accuracy and consistency with business requirements and product specifications • Support promotional initiatives, discounts and commercial campaigns, including correct platform configuration • Maintain accurate and consistent commercial information across customer-facing subscription channels • Support testing and validation for subscription enablers, commercial functionalities and customer-journey enhancements • Coordinate User Acceptance Testing with Product, Tech and Engineering teams • Prepare and analyze business performance reports • Identify trends, deviations and improvement opportunities and provide recommendations • Support business teams in interpreting performance results and defining corrective actions • Coordinate between Business, Finance, OP4C, Product, Product Tech and Engineering teams • Facilitate alignment across technical and commercial stakeholders

🎯 Requirements

• Degree in Business Administration, Economics, Engineering, Management or a related field • Senior-level experience in Business Project Management, Product Operations, Subscription Management or Digital Business Operations • Proven experience managing business requirements and coordinating cross-functional projects • Good understanding of digital business models, especially e-commerce, subscription-based services and digital customer journeys • Experience in commercial catalogue management, product configuration, pricing or promotional activities is highly desirable • Familiarity with product launches, business readiness, testing and validation processes, including UAT • Strong analytical capabilities, including KPI monitoring, reporting and business performance analysis • Ability to translate business needs into structured requirements and coordinate implementation with technical teams • Strong analytical thinking and problem-solving capabilities • High attention to detail and commitment to accuracy • Excellent organizational and planning skills; ability to manage multiple priorities and deadlines • Strong stakeholder management and facilitation skills across technical and commercial teams • Excellent communication and presentation skills • Proactive mindset, flexibility and ability to work autonomously • Strong teamwork and collaboration skills in an international and multicultural environment • Fluent Italian • Fluent English, oral and written

🏖️ Benefits

• Tailor-made career path adapted to professional desires • Large training catalog delivered by the internal Academy • Telework agreement • Crèches • Social coverage • Flexible working arrangements • Soft mobility benefits • Opportunities to contribute to R&D topics or participate in internal projects • Friendly team environment

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