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Business Technology Support Engineer

🔥 3 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Where this job comes from

Posted on Sensor Tower's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Sensor Tower

Sensor Tower

201 - 500 employees

☁️ SaaS

📣 Marketing

💰 Corporate Round - Sensor Tower on 2025-10

SaaS • Marketing

Sensor Tower is a digital market insights company. Sensor Tower provides an award-winning digital market insights platform that delivers transparency across mobile apps, digital advertising, audiences, gaming, and web. It collects data via a global first-party consumer panel and app store APIs, aggregates and enriches anonymized data, and reports actionable metrics including app downloads, revenue, engagement, ad share-of-voice, creatives, and cross-platform audience and web behavior. Its product suite includes App Performance Insights, App Advertising Insights, Gaming Insights (GameIQ), Audience Insights, Web Insights, and Pathmatics for omnichannel advertising intelligence.

📋 Description

• Develop and interpret organizational goals, policies, and procedures related to Corporate IT, information security, and SOC II compliance • Review new vendors and improve processes • Purchase and coordinate delivery of IT equipment and maintain asset inventory • Maintain SaaS applications and licensing • Collaborate with technical leaders to ensure systems operate within security controls • Review project plans and coordinate project activity • Train users on IT systems and provide technical support • Assist with employee provisioning and deprovisioning

🎯 Requirements

• Knowledge of Mac and Windows operating systems • Proficiency in scripting languages • Experience with GSuite, cloud automation, MDM, and other SaaS tools • Proficiency installing and configuring software and hardware, including network equipment and printers • Strong organizational and coordination abilities with close attention to detail • Excellent communication skills • Authorization to work for any employer in Portugal without requiring visa support now or in the future • Resume required when applying

🏖️ Benefits

• Global staff and modern SaaS company environment • AI-assisted recruitment process with human final hiring decisions • Potential future consideration through 2-year personal data retention with consent

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