Data Infrastructure Administrator

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Admin & Govern our tech stack centered on Snowflake: You will design and maintain our Snowflake environment, managing everything from Users, RBAC (Role-Based Access Control) to warehouse scaling strategies. • Admin and Govern our other technologies including FiveTran, DataBricks, DBT, Airflow, and Monte Carlo. • Optimize Performance: identify bottleneck queries in Snowflake and inefficiencies in our other technologies. • Put Security First: Expert implementation of data security standards, including Dynamic Data Masking, Row-Level Security (RLS), and integrating SSO/SAML providers (like Okta). • Automate Operations: You will move away from manual clicks by using Python or SQL to automate user provisioning, monitoring alerts, and routine maintenance tasks. • Control Costs: You will monitor credit consumption and storage usage, implementing "guardrails" to ensure our infrastructure scales without budget surprises. • (Optional) Help Manage Tableau Ecosystem: Oversee our Tableau Cloud environment, ensuring site health, managing permissions, publications, and certifying data sources for business users.

🎯 Requirements

• B.S., M.S. or PhD degree in Computer Science or a related field • 3+ years of experience in Data Infrastructure Administration • Experience with Administering Data Platform Technologies (Databricks, Snowflake, etc.) • Experience with SQL and Python • Experience managing Data infrastructure on a public cloud (AWS, Azure, or GCP) • Experience (at least 2+ years) with Azure Cloud Computing and Infrastructure, dbt, Airflow, Spark, Terraform • A security-first mindset. Expertise in data security standards, data governance, security, and compliance

🏖️ Benefits

• Health insurance • Professional development opportunities