SAP CRM Application Support Specialist

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🔥 4 minutes ago

🇸🇰 Slovakia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

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• Just posted.
• No salary listed.

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SET Europa

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

SET Europa is a Barcelona-based provider of nearshore recruitment and outsourcing services specializing in IT and engineering talent. The company connects qualified engineering and technology professionals with organizations worldwide for permanent, temporary, and project-based assignments, offering services such as nearshore outsourcing, IT solutions sourcing, temp-to-perm recruitment, remote freelancers, international assignments, and relocation support. SET Europa operates delivery centers across Europe to scale candidate placement and meet immediate workforce and project needs for client organizations.

📋 Description

• Support the daily operation and maintenance of CRM and service-oriented applications. • Assist with investigating application issues and troubleshooting technical problems. • Collaborate with business users and technical teams to understand system requirements and operational incidents. • Support application monitoring and incident resolution. • Participate in system maintenance, testing, and improvement activities. • Assist with documentation of technical issues, resolutions, and operational procedures. • Communicate with internal stakeholders to ensure effective coordination and issue resolution. • Develop knowledge of SAP CRM processes and related enterprise technologies.

🎯 Requirements

• Bachelor’s degree in computer science, Information Technology, or a related discipline. • Basic understanding of enterprise software applications and IT support processes. • Strong communication, coordination, and problem-solving skills. • Ability to analyse technical problems and learn new technologies. • Good organizational skills and a collaborative mindset. • Fluent English, both written and spoken. • Preferred: Familiarity with SAP CRM or CRM WebUI. • Preferred: Understanding of service-oriented application operations and maintenance. • Preferred: Python programming skills. • Preferred: Previous experience in application support or enterprise IT environments. • Preferred: Chinese language skills.

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