Sezzle
201 - 500 employees
Founded 2016
💳 Fintech
👥 B2C
🛍️ eCommerce
Fintech • B2C • eCommerce
Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.
IT Operations Intern
🕒 April 1
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Sezzle
201 - 500 employees
Founded 2016
💳 Fintech
👥 B2C
🛍️ eCommerce
Fintech • B2C • eCommerce
Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.
📋 Description
• Respond to and resolve incoming IT service desk tickets in Jira related to hardware, software, or user access issues • Assist with diagnosing and resolving end-user device issues, including both macOS and Windows systems • Support the setup, imaging, and distribution of laptops and peripherals for new and existing employees • Help provision accounts, configure systems for new hires, and assist with access removal and equipment collection for departures • Maintain accurate records of IT assets, ensuring proper tagging, documentation, and periodic audits • Contribute to and update internal documentation for troubleshooting steps, FAQs, and process workflows • Support the IT Operations team with ongoing initiatives related to system improvements, automation, or infrastructure upgrades • Participate in miscellaneous tasks and projects that support the IT Operations team’s mission
🎯 Requirements
• Currently pursuing or recently completed a degree or technical program in Computer Science, Information Technology, or a related field • Familiarity with macOS and Windows operating systems • Basic understanding of networking, device configuration, and troubleshooting • Exposure to cloud-based tools such as Google Workspace • Interest in learning IT ticketing systems, MDM platforms, and automation tools • Strong problem-solving and organizational abilities • Excellent communication and interpersonal skills • Dependable, proactive, and eager to learn in a fast-paced environment • Prior experience providing IT support (academic, internship, or volunteer) is preferred • Basic knowledge of IT security concepts and best practices is preferred • Familiarity with Jira or similar ticketing systems is preferred • Interest in pursuing certifications such as CompTIA A+, Google IT Support, or JAMF 100 is preferred
🏖️ Benefits
• Flexible working conditions • Mentorship from experienced engineers • Real-world fintech solutions
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