Lead Business Analyst

🔥 0 minutes ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SGS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1878

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

📋 Description

• Lead product discovery and business analysis for complex digital products, workflows and transformation initiatives • Plan and facilitate interviews, workshops and collaborative discovery sessions • Elicit, analyze and challenge requirements, assumptions, constraints, risks and dependencies • Translate business outcomes into epics, features, user stories, process models, business rules and testable acceptance criteria • Brief squads and prepare work for sprint planning, refinement, estimation and prioritization • Partner with Squad Leads and Quality Assurance to ensure acceptance criteria are understood, measurable and validated • Take responsibility for testing readiness and coordinate with the Quality Assurance Lead on test scenarios, execution, results and defect resolution • Validate delivered outcomes with stakeholders and feed findings, defects and recurring operational issues into the product backlog • Map current and future-state processes and identify opportunities for simplification, automation, responsible AI use and data-driven decisions • Establish reusable templates, quality standards and working practices for business analysis and product discovery • Support other analysts and collaborate with developers, Quality Assurance, program management and business stakeholders

🎯 Requirements

• 6+ years of business analysis, product discovery or digital product delivery experience • Experience leading analysis for complex software products, platforms or transformation programs • Strong facilitation, requirements elicitation, stakeholder management and conflict-resolution skills • Ability to write user stories, acceptance criteria, business rules, workflows and supporting documentation • Experience modelling IT systems, system interactions and behaviors • Experience using AI-assisted tools for requirements, user stories and acceptance criteria with human review and governance • Hands-on experience with Jira and Confluence • Experience applying Agile methodologies with project management discipline and governance frameworks • Experience working with developers, Quality Assurance and product or program leaders • Strong analytical ability and confidence challenging assumptions • Ability to connect strategic objectives with measurable product outcomes and delivery-ready work • Professional fluency in English • Confidence working with internationally distributed colleagues • Preferred: experience acting as a lead, mentor or practice owner for Business Analysts • Preferred: experience with B2B SaaS, sustainability, manufacturing, supply chains, chemical data, assessment or compliance products • Preferred: experience with process modelling, service design, data analysis and product management techniques • Preferred: familiarity with Scrum, Kanban, OKRs and modern product operating models • Preferred: experience identifying practical automation and AI-assisted opportunities while respecting governance and risk controls

🏖️ Benefits

• Employees can work remotely • Continuous learning and professional development opportunities • Open, supportive culture built on teamwork, trust and accountability • Work on digital products used across international supply chains and regulatory contexts • Collaborate in a multinational, distributed technology organization • Stable organization with a clear sustainability mission