Community Manager

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

💵 $30 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

👫 Community Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Shibari Study GmbH

Shibari Study GmbH

2 - 10 employees

Founded 2019

🛍️ eCommerce

👥 B2C

eCommerce • B2C

Shibari Study GmbH is presented in the available materials primarily through front-end website code (CSS/HTML snippets). The provided text shows styling for a consumer-facing web platform: navigation bar, dropdown megamenu, product listings with images and descriptions, search UI, responsive/mobile behavior, and CTAs like "try for free" and product buttons. Based on this, Shibari Study GmbH appears to operate an online site that lists products or content for end users rather than a backend/API or enterprise-only tool. No concrete product catalog, business model, or service descriptions were included in the supplied text, so this characterization is conservative and limited to the web/UX evidence in the snippet.

📋 Description

• Own day-to-day community management across Discord, Reddit, and the native community platform, including moderating discussions, answering questions, and maintaining a warm, on-brand tone • Manage social media comment sections by responding to questions and feedback, moderating spam and abusive content, and routing support issues • Build and maintain community guidelines, moderation policies, and escalation paths • Recruit, train, and support volunteer moderators and community ambassadors • Partner with Product, Marketing, and Support to incorporate community and social feedback into roadmap and messaging decisions • Design and run engagement programs such as AMAs, events, contests, and challenges • Track community health metrics including active members, retention, sentiment, response times, social comment response rates, and sentiment • Draft and distribute community communications including announcements, changelogs, and FAQs • Identify, nurture, and recognize community champions and superusers • Monitor community and social conversations for emerging issues, bugs, or reputational risks and escalate appropriately • Contribute to broader community strategy and help set growth and retention goals and priorities • Report to the Chief of Staff

🎯 Requirements

• 2+ years experience managing online communities (Discord, Reddit, forums, social media, or similar) at a meaningful scale • Excellent written communication and a strong sense of tone and voice • Hands-on experience with Discord moderation/bots and Reddit moderation tools • Comfortable working with engagement and retention metrics, and turning data into action • Calm under pressure, skilled at de-escalating conflict and enforcing guidelines fairly and consistently, including in public-facing social threads • Self-starter who can work independently across time zones and async • Genuine enthusiasm for community-building and for our product • Familiarity with community platforms beyond Discord/Reddit (e.g. Circle, Discourse, Facebook Groups, a custom native app) preferred as a nice-to-have • Experience with social media management or social listening tools (e.g. Sprout Social, Hootsuite, Brandwatch) preferred as a nice-to-have • Light content creation skills (graphics, video, memes) for community engagement preferred as a nice-to-have • Experience mentoring or managing a volunteer moderator team preferred as a nice-to-have

🏖️ Benefits

• Potential to grow into a full-time role

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