Shorelight
501 - 1000 employees
Founded 2013
📚 Education
🤝 B2B
Education • B2B
Shorelight is a US-based education services company that helps international students find, apply to, enroll in, and succeed at American universities. It provides research, admissions advising, visa and enrollment support, on‑campus transition services, academic and English-language support, career development (including OPT/CPT assistance), and university partnership programs that manage applications and student services.
Student Accounts Specialist
🕒 September 22
Where this job comes from
Posted on Shorelight's careers page, not through a job board
First seen by Remote Rocketship September 22
Still open on Shorelight's site. Checked 10 minutes ago.
Shorelight
501 - 1000 employees
Founded 2013
📚 Education
🤝 B2B
Education • B2B
Shorelight is a US-based education services company that helps international students find, apply to, enroll in, and succeed at American universities. It provides research, admissions advising, visa and enrollment support, on‑campus transition services, academic and English-language support, career development (including OPT/CPT assistance), and university partnership programs that manage applications and student services.
📋 Description
• Prepare and post journal entries, accruals, and account reconciliations in NetSuite within close deadlines for specific student-level transactions • Process student payments in Salesforce and reconcile student balances and cash receipts between Salesforce and NetSuite • Research and resolve variances, maintain accurate account records, and escalate unresolved items • Review refund requests for student eligibility and policy compliance • Coordinate with Accounts Payable on refund and payment timing for proper period recognition • Partner with the Sr. Manager Revenue on refund analysis for the Executive Team • Provide customer service to Campus Operations, Enrollment Services, and Recruitment teams regarding account/payment status, inquiries, refund requests, and disputes • Assist with corporate audit readiness and other assigned projects • Improve internal processes, systems, and procedures • Comply with Shorelight Information Security Policies and Procedures • Take responsibility for assigned Shorelight assets • Report security events, incidents, or weaknesses to Shorelight Security
🎯 Requirements
• Ability to work overlapping hours with a US-based team, with a minimum of 4 hours overlapping with US Eastern business hours • Bachelor's degree in business-related field • Proven expertise using Microsoft Office products, primarily Excel • Detail oriented, with exceptional organization and communication skills • Ability to work both independently and as part of a team • Ability to communicate effectively with all levels in the company • Customer service focused, with demonstrated ability to communicate courteously and timely • Strong written and verbal English communication skills • Background check covering education, criminal, and identity
🏖️ Benefits
• Equal Opportunity Employer • Background check required, including education, criminal, and identity checks
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