Student Accounts Specialist

Job not on LinkedIn

🔥 14 minutes ago

🇮🇳 India – Remote

⏰ Full Time

⚪️ Entry-level

✨ Student

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Shorelight

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

📚 Education

🤝 B2B

Education • B2B

Shorelight is a US-based education services company that helps international students find, apply to, enroll in, and succeed at American universities. It provides research, admissions advising, visa and enrollment support, on‑campus transition services, academic and English-language support, career development (including OPT/CPT assistance), and university partnership programs that manage applications and student services.

📋 Description

• Prepare and post journal entries, accruals, and account reconciliations in NetSuite within close deadlines for specific student-level transactions • Process student payments in Salesforce and reconcile student balances and cash receipts between Salesforce and NetSuite • Research and resolve variances, maintain accurate account records, and escalate unresolved items • Review refund requests for student eligibility and policy compliance • Coordinate with Accounts Payable on refund and payment timing for proper period recognition • Partner with the Sr. Manager Revenue on refund analysis for the Executive Team • Provide customer service to Campus Operations, Enrollment Services, and Recruitment teams regarding account/payment status, inquiries, refund requests, and disputes • Assist with corporate audit readiness and other assigned projects • Improve internal processes, systems, and procedures • Comply with Shorelight Information Security Policies and Procedures • Take responsibility for assigned Shorelight assets • Report security events, incidents, or weaknesses to Shorelight Security

🎯 Requirements

• Ability to work overlapping hours with a US-based team, with a minimum of 4 hours overlapping with US Eastern business hours • Bachelor's degree in business-related field • Proven expertise using Microsoft Office products, primarily Excel • Detail oriented, with exceptional organization and communication skills • Ability to work both independently and as part of a team • Ability to communicate effectively with all levels in the company • Customer service focused, with demonstrated ability to communicate courteously and timely • Strong written and verbal English communication skills • Background check covering education, criminal, and identity

🏖️ Benefits

• Equal Opportunity Employer • Background check required, including education, criminal, and identity checks