Junior IT Processing Analyst

🔥 13 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Sicredi

Sicredi

10,000+ employees

🛡️ Insurance

📦 Logistics

💼 Consulting

Insurance • Logistics • Consulting

Sicredi is a cooperative financial institution based in Brazil that offers a wide range of financial services, including personal and business banking, investments, insurance, and credit solutions. With over 9 million members, Sicredi emphasizes community development by reinvesting resources locally and providing personalized services to its clients. The institution operates more than 2,800 branches nationwide, focusing on a humanized approach to finance and supporting the agribusiness sector alongside individuals and businesses.

📋 Description

• Add or modify routines in electronic file processing and transmission tools to meet business needs and ensure operational integrity • Execute and monitor routines using processing tools to ensure the defined batch schedule is completed • Assist in defining the batch schedule based on information contained in routine specifications, ensuring system availability, timeliness, and processing data integrity • Implement electronic file transmission (EDI) processes by defining the tools and operating procedures to be used, ensuring service delivery • Execute the operational aspects of projects involving the implementation, integration, disaffiliation, and liquidation of cooperatives to meet business needs • Implement improvements to processing and electronic file transmission (EDI) processes using automation tools to reduce manual intervention • Participate in systems projects involving processing workflows or file transmission, assisting with the planning, definition, and implementation of new routines in the production environment • Handle moderately complex incidents by collaborating with Systems, Business, Support, and Providers teams to ensure the availability, timeliness, and integrity of processing routines and transmitted files • Record and track the resolution of problems and implementation of improvements to support the continuous improvement of operations • Compile departmental metrics through queries in processing and electronic file transmission (EDI) tools, and report the department’s indicators to the System • Add and review technical documentation in the corporate knowledge base to disseminate acquired knowledge

🎯 Requirements

• Currently pursuing a degree in Information Technology or a related field • Experience with IT Service Management • Experience with Service Desk operations • Familiarity with Project Management and IT Governance • Negotiation skills • Workload Automation tools • Electronic File Transmission tools • Database knowledge • IT Infrastructure • ITIL Foundation certification • Familiarity with Agile methodologies (Kanban) • Availability to work remotely from 2:00 p.m. to 10:50 p.m.

🏖️ Benefits

• 14th and 15th fixed annual salaries • Profit-sharing plan (according to seniority) • Health and dental insurance with no co-payment • Wellness programs through Wellhub (formerly Gympass), including nutrition, psychology, workplace exercise, massage, running group, and local gym access • Food and meal allowances, with flexible allocation percentages between the food and meal cards and no co-payment • Extended maternity and paternity leave • Childcare or nanny allowance for children up to 6 years and 11 months old • Allowance for children with disabilities, with no age limit • Life insurance • Private pension plan with employer contributions of up to 8% of salary • Sicredi Aprende training platform with a wide range of courses • 40-hour workweek using a time-banking system • Remote-work allowance (except for positions that are 100% on-site)

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