
10,000+ employees
🛡️ Insurance
📦 Logistics
💼 Consulting
Insurance • Logistics • Consulting
Sicredi is a cooperative financial institution based in Brazil that offers a wide range of financial services, including personal and business banking, investments, insurance, and credit solutions. With over 9 million members, Sicredi emphasizes community development by reinvesting resources locally and providing personalized services to its clients. The institution operates more than 2,800 branches nationwide, focusing on a humanized approach to finance and supporting the agribusiness sector alongside individuals and businesses.
🔥 13 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
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10,000+ employees
🛡️ Insurance
📦 Logistics
💼 Consulting
Insurance • Logistics • Consulting
Sicredi is a cooperative financial institution based in Brazil that offers a wide range of financial services, including personal and business banking, investments, insurance, and credit solutions. With over 9 million members, Sicredi emphasizes community development by reinvesting resources locally and providing personalized services to its clients. The institution operates more than 2,800 branches nationwide, focusing on a humanized approach to finance and supporting the agribusiness sector alongside individuals and businesses.
• Add or modify routines in electronic file processing and transmission tools to meet business needs and ensure operational integrity • Execute and monitor routines using processing tools, ensuring that the defined batch schedule runs successfully • Assist in defining the batch schedule based on the information contained in routine specifications • Implement electronic file transmission (EDI) processes, defining the tools and operating procedures • Execute the operational activities for projects involving the implementation, integration, withdrawal, and liquidation of cooperatives • Implement improvements to processing and electronic file transmission (EDI) processes using automation tools • Participate in systems projects involving processing workflows or file transmission • Handle moderately complex incidents, interacting with Systems, Business, Support, and Providers • Record and track the resolution of problems and implementation of improvements • Compile area performance indicators through queries in processing and electronic file transmission (EDI) tools • Add and review technical documents in the corporate knowledge base
• Currently pursuing a degree in Information Technology or a related field • Experience with IT Service Management • Experience with Service Desk operations • Familiarity with Project Management and IT Governance • Negotiation skills • Workload automation tools • Electronic file transmission tools • Database knowledge • IT infrastructure • ITIL Foundation certification • Familiarity with Agile methods (Kanban) • Availability to work remotely, from 2:00 p.m. to 10:50 p.m.
• 14th and 15th fixed salaries • Profit-sharing payments, according to seniority • Health and dental insurance with no co-payments • Wellness programs through Wellhub (formerly Gympass), including nutrition, psychology, workplace exercise, massage, running groups, and local gym access • Food and meal allowances, with flexibility to allocate the percentage between the food and meal cards, with no co-payments • Extended maternity and paternity leave • Childcare or nanny assistance for children up to 6 years and 11 months old • Assistance for employees with children with disabilities, with no age limit • Life insurance • Private pension plan with employer contributions of up to 8% of salary • Training platform—Sicredi Aprende—with a wide range of courses • 40-hour workweek using a time-banking system • Remote-work allowance, except for positions that are 100% on-site
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