IT Applications Engineer

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Signant Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🏥 Healthcare

☁️ SaaS

💰 Private equity on 2018-08

Healthcare • SaaS

Signant Health is a provider of eClinical technologies and services focused on collecting, managing, and analyzing clinical trial data. The company offers a suite of solutions including electronic Clinical Outcome Assessment (eCOA/ePRO), Electronic Data Capture (EDC), unified eClinical platform, eClinician ratings, rater training, randomized trial supply management (RTSM) and supply chain software, digital health technologies (telemedicine, eConsent, patient engagement apps), COA data analytics, data aggregation and intelligence, and clinical consulting services. They serve sponsors, CROs, biotech, medical devices, and other clinical trial stakeholders, supporting global trials and regulatory submissions. Signant emphasizes scientific expertise, with in-house scientists and clinicians, protocol design support, and experience across therapeutic areas including CNS, oncology, pediatrics, vaccines, and psychedelics. The company highlights 30 years of experience and involvement in trials linked to a significant portion of recent novel drug approvals.

📋 Description

• Administer and configure NetSuite, Microsoft 365, Box, Atlassian, and other assigned enterprise applications • Manage user provisioning, permissions, and platform settings • Provide tier 2/3 application support and resolve incidents across the supported application stack • Coordinate with vendors and other IT teams on complex issues • Build and maintain customizations using SuiteScript/SuiteFlow, Power Automate/Graph API, Atlassian workflows and scripting, and equivalent tools • Develop and support API, webhook, and low-code/iPaaS integrations • Build automations that reduce manual effort and improve reliability • Plan, test, and execute application upgrades, patches, and configuration changes • Apply access control, licensing, data-handling, security, and compliance practices • Monitor application health, usage, and performance • Identify and implement continuous improvements • Liaise with software vendors and business stakeholders regarding support cases, licensing, and roadmap requests • Maintain runbooks, configuration standards, and knowledge base articles • Participate in knowledge transfer and cross-training • Identify and pilot AI-assisted tooling, agents, and low-code automation opportunities • Contribute to application roadmaps with the IT Application Operations Manager

🎯 Requirements

• NetSuite administration and configuration experience • Proficiency with SuiteScript 2.x and SuiteFlow • Experience with saved searches/SuiteAnalytics • Experience with SuiteTalk and REST API integrations • Microsoft 365 administration, including Exchange Online, SharePoint/OneDrive, Teams, and Entra ID (Azure AD) • Familiarity with Intune and the Power Platform (Power Automate, Power Apps) • Box content management administration, permissions, governance, and API-based integrations • Administration and configuration of Jira, Jira Service Management, and Confluence • Experience with Atlassian workflow design and scripting, such as ScriptRunner • Working knowledge of REST APIs, webhooks, and low-code/iPaaS tools such as Power Automate, N8N, and Boomi • Proficiency in at least one scripting language: JavaScript, PowerShell, or Python • Experience with patching, upgrades, testing, and change management for SaaS/cloud and on-premise applications • Understanding of access management, data protection, and compliance frameworks such as SOC 2, ISO 27001, and GxP where applicable • Familiarity with ticketing/ITSM and application monitoring/observability tools • Clear communication with technical and non-technical stakeholders • Strong troubleshooting and root-cause analysis skills • Organizational and time-management skills • Ability to document clearly and concisely • Adaptability and resilience amid changing priorities and technologies • Cross-team collaboration skills

🏖️ Benefits

• Global, collaborative work environment • Career growth opportunities • Opportunities to learn and take ownership • Opportunities to drive meaningful innovation • Opportunity to work with experts across clinical, technology, data, and operations • Purpose-driven work contributing to faster clinical research and treatment development