Technical Account Executive

Job not on LinkedIn

🕒 February 24

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍🔧 Technical Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 38%

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Logo of SigNoz

SigNoz

11 - 50 employees

☁️ SaaS

🏢 Enterprise

Software • SaaS • Enterprise

SigNoz is an open-source observability tool designed as an alternative to Datadog and New Relic. It provides a comprehensive platform that integrates application performance monitoring (APM), logs, metrics, traces, exceptions, and alerts in a single tool. SigNoz supports various deployment options including self-hosting and cloud services, and it's built to handle extensive data ingestion, making it suitable for teams of all sizes to monitor, troubleshoot, and enhance application performance efficiently.

📋 Description

• Own deals from first conversation through customer success • Run discovery and deliver demos • Address technical queries • Help customers with instrumentation and dashboards • Navigate security, finance and legal evaluations • Design customers' OpenTelemetry instrumentation strategies • Customize dashboards and optimize solutions for specific use cases • Identify patterns in customer engagements and provide intelligence to product teams • Work with product teams to build better defaults, templates and tooling • Build the foundation for the Sales/CS function • Grow into leadership as the company scales

🎯 Requirements

• 2-6 years experience in customer-facing technical role such as Sales Engineer, Solutions Architect, Technical Account Manager, Technical Customer Success Manager or similar • Good understanding of modern technical systems, including cloud providers (AWS/GCP/Azure), containers, Kubernetes and similar • Good understanding of observability platforms such as SigNoz, Grafana/Prometheus, DataDog or similar platforms • Excellent written and verbal communication • Ability to work directly with customer engineering teams on technical matters • Ability to produce technical writing or documentation • Must be based in India or the EU

🏖️ Benefits

• Fully remote, globally distributed team

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