Skit.ai
201 - 500 employees
Founded 2016
🤖 Artificial Intelligence
💳 Fintech
☁️ SaaS
💰 Later Stage VC on 2022-03
Artificial Intelligence • Fintech • SaaS
Skit. ai is an AI company that provides a voice-first platform focused on automating and optimizing collections and related customer conversations. The platform offers specialized AI agents for coordinated decisioning, conversations, and continual learning, plus tools for journey design and optimization. It integrates with CRMs, dialers, payment systems and other data sources, and includes built-in compliance controls, responsible voice-AI guardrails, and real-time performance and quality management for enterprise collections teams.
Process Lead – Operations
Likely ghost job
🕒 April 1
🗣️🇮🇳 Hindi Required
Where this job comes from
Posted on Skit.ai's careers page, not through a job board
First seen by Remote Rocketship April 1
Still open on Skit.ai's site. Checked 4 hours ago.
Skit.ai
201 - 500 employees
Founded 2016
🤖 Artificial Intelligence
💳 Fintech
☁️ SaaS
💰 Later Stage VC on 2022-03
Artificial Intelligence • Fintech • SaaS
Skit. ai is an AI company that provides a voice-first platform focused on automating and optimizing collections and related customer conversations. The platform offers specialized AI agents for coordinated decisioning, conversations, and continual learning, plus tools for journey design and optimization. It integrates with CRMs, dialers, payment systems and other data sources, and includes built-in compliance controls, responsible voice-AI guardrails, and real-time performance and quality management for enterprise collections teams.
📋 Description
• Overseeing the manual testing process of voice bots and reporting the errors • Managing a team of 8 to 12 annotators, regularly checking the quality of their work and improving their performance • Making sure that all the processes are being followed and suggesting improvements • Training and onboarding new team members • Troubleshooting and escalating issues to relevant stakeholders
🎯 Requirements
• Atleast 2 years in a team lead position in a call center/BPO • Experience in Voice bot testing is preferable • Any Graduation qualifications
🏖️ Benefits
• Higher bandwidth availability • Consistent and satisfying customer experience • Investing less money in the system
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