Process Analyst, Junior

🕒 July 22

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

👻 Ghost score 83%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Skyline

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Skyline is a Brazilian IT consultancy and solutions provider focused on digital transformation and mission‑critical systems. It offers multicloud and cloud solutions, data platforms and analytics (including Big Data, Machine Learning and AI), advanced cybersecurity services (penetration testing, vulnerability analysis and tailored security solutions) and custom software development (front‑end, back‑end and low‑code). Skyline emphasizes high availability, scalability, 24/7 support and integrated, account‑focused innovation for enterprise clients.

📋 Description

• Support the gathering and understanding of client needs • Map processes, activities, responsibilities, business rules, and areas for improvement • Create and configure processes, forms, stages, rules, automations, and approval workflows • Support the implementation and continuous improvement of processes on platforms such as Pipefy, Zeev, and other BPM tools • Perform adjustments, testing, user acceptance testing, and validation with users • Support the administration and management of the platforms used by clients • Provide functional support to users by answering questions and resolving process-related difficulties • Create documentation, manuals, procedures, and support materials • Support training sessions and presentations for users and business teams • Track tickets, requests, deadlines, and project deliverables • Identify opportunities for simplification, standardization, automation, and continuous improvement • Work collaboratively with technical teams, project managers, and business-area professionals

🎯 Requirements

• Bachelor’s degree completed or in progress in Business Administration, Process Management, Information Technology, Production Engineering, or related fields • Basic knowledge of process mapping and management • Knowledge of or experience with BPM platforms such as Pipefy, Zeev, or similar tools • Ability to understand business rules and translate them into structured workflows • Strong verbal and written communication skills • Organized, detail-oriented, and able to manage multiple requests • Analytical, collaborative, and solution-oriented mindset • Comfortable interacting with clients and users from different business areas • Knowledge of BPMN, flowcharts, SIPOC, or other process-mapping techniques • Experience creating forms, automations, integrations, and conditional rules • Knowledge of Power Automate, Microsoft Teams, SharePoint, Jira, Trello, or similar tools • Experience in customer service, functional support, or systems implementation • Basic knowledge of APIs, artificial intelligence, or platform integration • English (Level 2)

🏖️ Benefits

• CLT employment or contractor (PJ) arrangement • 100% remote work • Standard business-hours schedule • Participation in digital transformation and process automation projects • Collaborative environment with opportunities for learning, development, and career growth • Flexible working hours • Career development plan • Meal allowance