Call Center Agent

🕒 April 1

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Smart Apartment Data

11 - 50 employees

🏠 Real Estate

☁️ SaaS

Real Estate • SaaS • Data Analytics

Smart Apartment Data is a leading nationwide provider of comprehensive and accurate multifamily data and analytics. Trusted by over 10,000 industry professionals, it offers a robust platform designed to help real estate professionals, investors, and property managers make informed decisions and uncover lucrative opportunities. The platform supplies detailed insights into apartment communities, market trends, and occupancies, facilitating tasks such as investment analysis, competitor benchmarking, and property management. Smart Apartment Data empowers users with powerful intelligence tools for tracking industry changes and identifying sales opportunities, ensuring they remain ahead of their competitors in the multifamily real estate market.

📋 Description

• Ability to arrive to work on time, and as scheduled • Ability to speak clearly, with enthusiasm, while using tone variation and voice inflection • Personable and willing to quickly build relationships over the phone • Able to explain difficult concepts in simple terms • Willing and able to persuade respondents to participate phone call • Consent to be monitored and recorded while conducting phone calls • Goal focused with willingness to accept coaching and development • Work with Quality Control manager on improving overall call stats and customer satisfaction scores.

🎯 Requirements

• High School diploma or GED equivalency • 6 months of prior call center experience • Computer and typing skills (data entry) • Reading comprehension ability (English) • Fluent in the English Language • Prior experience working the graveyard/overnight shift (Preferred) • Prior experience working remotely from home (Preferred) • Prior experience in outbound research calling, or similar (Preferred) • Ability to use a phone or wear a headset for extended periods of time • Ability to use a computer keyboard and mouse • Work environment is indoors, majority of time is spent sitting at a desk

🏖️ Benefits

• 100% Location Independent • Competitive hourly rate with bonus opportunities • Fun and dynamic work culture

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