Collections Officer

🔥 16 hours ago

🌐 Mexico, Costa Rica, +4 more countries – Remote

🇲🇽 Mexico – Remote 🇨🇷 Costa Rica – Remote 🇧🇷 Brazil – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇬🇹 Guatemala – Remote

💵 $15.6k - $19.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smart Apartment Data

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Smart Apartment Data is a leading nationwide provider of comprehensive and accurate multifamily data and analytics. Trusted by over 10,000 industry professionals, it offers a robust platform designed to help real estate professionals, investors, and property managers make informed decisions and uncover lucrative opportunities. The platform supplies detailed insights into apartment communities, market trends, and occupancies, facilitating tasks such as investment analysis, competitor benchmarking, and property management. Smart Apartment Data empowers users with powerful intelligence tools for tracking industry changes and identifying sales opportunities, ensuring they remain ahead of their competitors in the multifamily real estate market.

📋 Description

• Manage a portfolio of delinquent/overdue accounts • Make outbound calls and send emails to follow up on outstanding payments • Handle customer objections and payment delays professionally • Negotiate payment arrangements and follow up consistently on payment commitments • Maintain accurate records and next steps • Work toward daily and weekly collections targets and KPIs

🎯 Requirements

• 2+ years of hands-on experience in a dedicated collections role, including experience handling U.S./international customer accounts • Experience handling U.S. customers/accounts is strongly preferred • Strong spoken and written English • Comfortable with high-volume outbound calls • Clear, direct, and concise communicator • Firm, persistent, and professional • Strong follow-through and accountability • Comfortable working with targets and performance metrics • Collections experience must involve actively working overdue accounts, negotiating payment arrangements, and managing a delinquent portfolio • Primary experience must not be limited to Accounts Receivable, Billing, Credit Analysis, Credit Control, Accounting, clerical, reconciliation, or data-entry duties

🏖️ Benefits

• $1,300–$1,600/month, depending on relevant experience and demonstrated collections expertise • LATAM-based candidates only • Fully remote