Senior ServiceNow Solution Consultant

🕒 June 30

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smartvokat

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

📋 Compliance

☁️ SaaS

🏢 Enterprise

Compliance • SaaS • Enterprise

smartvokat is a company that specializes in digital transformation for legal, risk, and compliance services. They offer end-to-end solutions, from service portfolio strategy to implementation, focusing on creating a human-centered user experience. With expertise in ServiceNow® implementation and partnerships with tech vendors and academia, they provide flexible and tailored advice for large private and public multinational organizations.

📋 Description

• Design, configuration and customization of the ServiceNow modules Integrated Risk Management (IRM), Legal Service Delivery, Contract Management Pro, Source-to-Pay Operations and App Engine • Development and hypercare of workflows, business rules, UI guidelines and integrations related to the respective customer processes • Work in a client-facing role with customer teams in Legal, Compliance, Procurement, Finance and IT to optimize cross-departmental processes • Create and optimize dashboards, reports and notifications • Apply best practices in ServiceNow configuration and development, and in documenting and reviewing ServiceNow configurations.

🎯 Requirements

• Proven experience as a ServiceNow Solution Consultant (minimum: 2+ years of hands-on ServiceNow experience) • Proficiency in configuring and customizing ServiceNow (workflows, business rules, client scripts, UI actions, data imports) • Experience integrating ServiceNow with external systems (APIs, web services, data feeds) is desirable • Strong problem-solving skills and the ability to translate business needs into technical solutions • ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required; additional certifications are a plus • Excellent communication and collaboration skills • Understanding of agile project management methodologies • Fluent German and English are mandatory (both languages at least B2 level).

🏖️ Benefits

• An attractive salary package and exceptional, family-friendly conditions such as our “9 for 10” program • Flexible working hours • Extensive career opportunities in a fast-growing company environment • Work in a remote environment with team members from South Africa, Germany, Slovenia, Serbia and Sweden, to name a few.