Bilingual Care Coordinator – Spanish, English

Job not on LinkedIn

🕒 August 10

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 43%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Coordinate communication among patients, physicians, specialists, multidisciplinary care teams, families, and administrative staff • Build, update, and monitor individual patient care plans and track progress against clinical goals • Schedule follow-up appointments • Maintain accurate electronic health records (EHR/EMR) • Process referrals and perform insurance eligibility verification • Handle patient inquiries via phone, email, or chat • Connect patients with community resources, home care services, medical equipment providers, and financial support programs • Conduct patient check-ins, monitor treatment adherence, address care barriers, and educate patients on prescribed care plans • Ensure compliance with HIPAA regulations, patient privacy laws, and SOPs • Identify treatment delays, care gaps, and recurring operational issues and escalate them to clinical leadership

🎯 Requirements

• 3+ years of experience in healthcare coordination, medical administrative support, patient navigation, or case management • Proficiency with Electronic Health Record (EHR) systems • Proficiency with HIPAA-compliant communication tools • Proficiency with Microsoft Office Suite and Google Workspace • Exceptional verbal and written communication skills • Strong empathetic listening abilities • Outstanding time-management skills • High attention to detail • Proven ability to manage multiple care tracks simultaneously • Prior remote healthcare or telehealth experience preferred • Medical billing, coding, or insurance verification knowledge preferred • Bilingual capabilities as needed by the patient demographic • Ability to adhere to HIPAA regulations, patient privacy laws, and SOPs • Strong problem-solving and conflict-resolution abilities • Proactive follow-through and accountability • Adaptability in fast-paced healthcare settings

🏖️ Benefits

• Remote work arrangement