Bilingual Care Coordinator – Spanish, English Proficiency

Job not on LinkedIn

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Coordinate communication between patients, families, healthcare providers, caregivers, and internal teams • Schedule appointments and follow-ups and assist with day-to-day patient coordination • Maintain accurate patient information and documentation within EHR/EMR systems • Handle inbound and outbound patient calls, emails, and follow-ups • Process referrals and assist with insurance eligibility verification and prior authorizations when required • Conduct patient follow-ups and help resolve scheduling, documentation, or service-related issues • Coordinate with home care services, medical equipment providers, and other healthcare resources when needed • Escalate urgent patient concerns, service delays, or care gaps to the appropriate team • Maintain HIPAA compliance and protect patient confidentiality at all times

🎯 Requirements

• Previous experience supporting a U.S.-based healthcare organization or medical practice • Fluent English and Spanish with strong verbal and written communication skills • Experience with patient coordination, medical administration, scheduling, intake, or similar healthcare support • Familiarity with EHR/EMR systems and healthcare documentation • Understanding of HIPAA and patient confidentiality • Strong organizational skills and attention to detail • Ability to manage multiple patients, tasks, and follow-ups simultaneously • Reliable computer, internet connection, and remote workspace • Nice to have: Previous experience as a Patient Coordinator, Care Coordinator, Intake Coordinator, Home Care Coordinator, or Medical VA • Nice to have: U.S. home health or home care experience • Nice to have: Insurance verification or prior authorization experience • Nice to have: Experience with HHAeXchange, Athenahealth, eClinicalWorks, or similar healthcare systems • Nice to have: Previous experience working remotely with a U.S.-based healthcare team

🏖️ Benefits

• Fully remote work arrangement • Independent contractor arrangement • Flexible full-time/part-time employment option