
11 - 50 employees
💼 Consulting
☁️ SaaS
Consulting • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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11 - 50 employees
💼 Consulting
☁️ SaaS
Consulting • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
• Manage the dental practice's billing and accounts receivable processes • Submit and follow up on dental insurance claims accurately and timely • Review unpaid, rejected, and denied claims and resolve outstanding balances • Perform insurance eligibility and benefits verification as needed • Post insurance and patient payments accurately • Review EOBs/ERAs and reconcile payments against submitted claims • Identify billing discrepancies, underpayments, and missing payments • Follow up with insurance carriers regarding outstanding claims and payment status • Manage aging AR and prioritize accounts requiring follow-up • Correct and resubmit rejected or denied claims • Review patient accounts for outstanding balances and billing issues • Communicate with insurance companies, patients, and the dental office team • Maintain accurate billing records and documentation in the practice management system • Use Dentrix Ascend to manage patient accounts, claims, payments, and billing activities • Use Weave for practice communications as required • Support other dental administrative and billing functions as needed
• 3+ years of hands-on dental billing, insurance, or accounts receivable experience • Previous experience working directly with a dental office, dental practice, or dental healthcare organization • Hands-on experience with Dentrix Ascend is required • Strong understanding of dental claims and the dental insurance billing process • Experience with claim submission, payment posting, EOB/ERA review, denials, and AR follow-up • Strong understanding of dental insurance terminology, procedures, and billing workflows • Experience working with insurance carriers and resolving claim issues • Strong attention to detail and ability to identify billing discrepancies • Excellent written and verbal communication skills in English & Spanish • Ability to work independently and manage multiple accounts and billing priorities • Weave experience is preferred, but not required if the candidate has strong dental practice experience • Ability to work U.S. Eastern, Central, or Pacific Time hours • Dental practice experience in a U.S. dental practice required
• Fully remote work arrangement • Part-time and full-time work options • Flexible schedule of 15–40 hours per week based on client requirements • Independent contractor arrangement
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