Bilingual Medical Receptionist – English, Spanish

🔥 12 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Answer and manage inbound patient calls professionally and efficiently • Schedule, reschedule, and confirm patient appointments • Complete new patient intake and collect required information • Verify patient insurance and eligibility • Process and follow up on medication prior authorizations • Communicate with pharmacies regarding medication-related inquiries and follow-ups • Manage incoming and outgoing faxes • Respond to patient questions and provide appropriate assistance • Maintain accurate patient records and documentation • Support daily front-desk and administrative operations • Communicate effectively with patients in both English and Spanish • Support a U.S.-based pain management clinic

🎯 Requirements

• Previous medical office experience – required • Hands-on AdvancedMD experience – required • Bilingual in English and Spanish • Clear, professional Spanish communication and strong verbal communication skills • Experience with patient scheduling, insurance verification, and new patient intake • Experience handling medication prior authorizations and pharmacy follow-ups • Comfortable managing fax communications and patient documentation • Experience with FreedomVoice is preferred • Strong attention to detail and ability to manage multiple tasks in a fast-paced medical environment • Professional, patient-focused, and reliable • Previous experience in a pain management, specialty, or similar medical practice • Familiarity with medication authorization workflows and pharmacy communication

🏖️ Benefits

• Remote work arrangement • Full-time schedule, Monday–Friday, 9:00 AM–5:00 PM CT