SnappyCX
11 - 50 employees
💼 Consulting
☁️ SaaS
Consulting • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
Bilingual Patient Coordinator – English, Spanish
Job not on LinkedIn
🕒 May 21
🗣️🇪🇸 Spanish Required
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SnappyCX
11 - 50 employees
💼 Consulting
☁️ SaaS
Consulting • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
📋 Description
• Serve as a liaison between contracts, patients, patient families, HHAs, and the care team. • Ensure effective communication and identify areas of concern during attendance verifications. • Support the delivery of high-quality care. • Schedule work assignments based on Home Care Worker training. • Minimize open cases to ensure timely resolution. • Document all communications accurately. • Manage emails, voicemails, and faxes in a timely manner. • Adapt quickly to agency or industry changes.
🎯 Requirements
• Bilingual fluency in English and Spanish • Excellent customer service and active listening skills • Ability to multitask effectively • Strong written and verbal communication skills • Effective time management and ability to prioritize tasks • Positive, team-oriented approach • High stress tolerance and ability to work under pressure • Flexibility and adaptability in a fast-paced environment • Any other duty assigned to meet the agency’s needs.
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