Bilingual Virtual Front Desk Receptionist – Tebra EMR, English & Spanish

🔥 2 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Answer incoming patient calls and handle inquiries professionally • Schedule, confirm, and manage patient appointments • Process and coordinate email referrals • Verify patient insurance and eligibility • Support referral and care coordination activities • Assist with medical billing-related administrative tasks • Maintain accurate and updated patient records • Assist the nurse practitioner with administrative tasks within the EHR • Follow up on referrals and outstanding documentation • Communicate effectively with patients in both English and Spanish • Provide general virtual front-desk and administrative support to the healthcare team

🎯 Requirements

• Minimum 3 years of hands-on experience working in U.S. healthcare — REQUIRED • Hands-on experience using Tebra — REQUIRED • Previous experience as a Medical Receptionist, Virtual Medical Receptionist, Front Desk Coordinator, or Healthcare Administrative Assistant • Previous experience supporting a U.S.-based healthcare practice, provider, or healthcare organization • Fluent in English and Spanish, both written and spoken • Experience with patient scheduling, insurance verification, referrals, and patient communication • Comfortable working with EHR/EMR systems and healthcare software • Experience with behavioral health or medical practices is an advantage • Ability to work independently and manage multiple tasks in a remote environment • Reliable computer, internet connection, and professional workspace • Both U.S. healthcare experience and hands-on Tebra experience are non-negotiable

🏖️ Benefits

• Remote work arrangement