Bilingual Tech Expert, Inglés B2

🕒 August 31

🇨🇴 Colombia – Remote

💵 $2.3M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 14%

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🗣️🇪🇸 Spanish Required

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Logo of TP

TP

10,000+ employees

🤝 B2B

💼 Consulting

💰 $514.9M Post IPO debt on 2025-02

B2B • Consulting

TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.

📋 Description

• Support customers by responding to inquiries • Provide clear and friendly guidance • Deliver effective solutions across different service scenarios • Understand customer needs • Handle information responsibly • Ensure a smooth, positive customer experience • Provide customer service for technical support and maintenance of devices such as printers, scanners, and computers

🎯 Requirements

• Inglés B2 • Preferible: 6 Meses de Experiencia laboral previa en Customer Service • Técnico o tecnólogo en sistemas • Basic knowledge regarding Technology Support – Hardware • Bachillerato / Educación Media

🏖️ Benefits

• Work schedules of 42 hours per week, designed to support work-life balance • Performance-based bonuses • Indefinite-term contract for long-term stability • Access to the exclusive Gaming Arena • Employee fund benefits supporting financial wellbeing

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