Job File Coordinator

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Answer incoming calls, handle inquiries, take messages, and direct calls to appropriate team members • Schedule appointments and coordinate meetings based on availability and business priorities • Maintain and organize calendars • Organize, prioritize, and monitor incoming emails for timely follow-up and responses • Communicate professionally with clients, team members, and other relevant parties through phone calls, emails, and messages • Create, update, organize, and maintain job files, documents, and records • Perform document management, filing, and general administrative recordkeeping • Respond to customer inquiries and direct requests appropriately • Provide audio samples of phone communication when requested for quality assurance • Assist with additional administrative tasks to support smooth daily operations

🎯 Requirements

• At least 3 years of professional experience in an administrative, coordination, customer service, or virtual assistant role supporting a U.S.-based company • Previous experience in the cleaning, restoration, construction, property services, insurance, or home-services industry is strongly preferred • Experience maintaining job files, service records, project documentation, or other operational business records is an advantage • Familiarity with coordinating service appointments, managing customer inquiries, tracking job progress, and following up on outstanding tasks is desirable • Excellent written and verbal English communication skills, with a professional phone manner and clear pronunciation • Strong organizational skills and exceptional attention to detail • Experience managing business emails, calendars, appointments, and digital documentation • Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, and familiarity with Google Workspace • Ability to manage multiple priorities, meet deadlines, and maintain accurate records in a fast-paced environment • Strong problem-solving skills, initiative, accountability, and the ability to work independently • Ability to communicate professionally with customers and remain calm when handling challenging inquiries • Reliable internet connection and a suitable home workspace

🏖️ Benefits

• Fully remote work arrangement • Full-time employment • 40 hours per week work schedule