Medical Receptionist

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

👻 Ghost score 25%

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SnappyCX

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Answer inbound patient calls in English • Schedule, reschedule, and cancel patient appointments • Register patients and update demographic information • Manage patient messages, follow-ups, and administrative requests • Enter and maintain accurate patient information in the EMR/EHR • Verify insurance eligibility and benefits when required • Handle incoming and outgoing faxes and patient communications • Route clinical questions and provider-related requests appropriately • Maintain patient confidentiality and follow HIPAA requirements

🎯 Requirements

• 3+ years of experience in U.S. healthcare • Previous experience as a Medical Receptionist, Medical Front Desk, or similar healthcare role • Experience working directly with patients in a U.S. healthcare setting • Fluent in English, spoken and written • Experience with patient scheduling and registration • Experience using an EMR/EHR system • Strong communication, organization, and attention to detail • Ability to work independently in a remote environment • Availability to work during required U.S. business hours • Preferred: Insurance eligibility and benefits verification experience • Preferred: Experience handling high-volume patient calls • Preferred: Experience with EMR/EHR platforms such as Athenahealth, Tebra, eClinicalWorks, Practice Fusion, Epic, SimplePractice, or similar systems • Preferred: Previous remote experience supporting U.S. healthcare practices

🏖️ Benefits

• Fully remote work arrangement • Full-time or part-time schedule, depending on client requirements

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