Medical Receptionist, Tebra Proficiency

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

☁️ SaaS

B2B • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Answer inbound patient calls professionally and courteously. • Schedule, reschedule, and confirm patient appointments. • Follow up with patients regarding intake forms and outstanding documentation. • Maintain accurate patient records within the EMR system (Tebra). • Respond to general patient inquiries and provide excellent customer service. • Communicate scheduling updates and documentation requirements to patients. • Perform general administrative and clerical duties as needed. • Ensure HIPAA compliance and maintain patient confidentiality at all times.

🎯 Requirements

• Minimum 3 years of experience as a Medical Scheduler, Medical Receptionist, or in a similar healthcare administrative role. • Experience using Tebra EMR is required. • Excellent verbal and written English communication skills. • Strong customer service skills and professional phone etiquette. • Ability to manage multiple priorities in a fast-paced healthcare environment. • Strong organizational skills with exceptional attention to detail. • Ability to work independently with minimal supervision.

🏖️ Benefits

• Opportunity to join a growing healthcare practice and contribute to delivering exceptional patient care.