Social Scout Email Marketing
51 - 200 employees
Founded 2022
📣 Marketing
🛍️ eCommerce
🤝 B2B
Marketing • eCommerce • B2B
Social Scout Email Marketing is a full-service email and SMS marketing agency that specializes in scaling e-commerce brands. They act as an in-house retention partner, offering Klaviyo-focused services including strategy, copywriting, mobile-first design, flow setup and expansion (welcome, abandon, post-purchase, win-back, etc. ), campaign planning and execution, list growth, deliverability management, testing, segmentation, and reporting. Founded by former NCAA Division I athletes, the agency emphasizes performance, long-term partnerships, and measurable results — citing metrics like $50M in trackable sales through their retention strategies, a 23x average ROI, and an average client retention of 11. 3 months. They primarily target ambitious, high-AOV e-commerce brands and provide end-to-end account management and one-time builds.
Retention Specialist
🔥 2 hours ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Social Scout Email Marketing
51 - 200 employees
Founded 2022
📣 Marketing
🛍️ eCommerce
🤝 B2B
Marketing • eCommerce • B2B
Social Scout Email Marketing is a full-service email and SMS marketing agency that specializes in scaling e-commerce brands. They act as an in-house retention partner, offering Klaviyo-focused services including strategy, copywriting, mobile-first design, flow setup and expansion (welcome, abandon, post-purchase, win-back, etc. ), campaign planning and execution, list growth, deliverability management, testing, segmentation, and reporting. Founded by former NCAA Division I athletes, the agency emphasizes performance, long-term partnerships, and measurable results — citing metrics like $50M in trackable sales through their retention strategies, a 23x average ROI, and an average client retention of 11. 3 months. They primarily target ambitious, high-AOV e-commerce brands and provide end-to-end account management and one-time builds.
📋 Description
• You will own the strategy for each client's flow buildout based on their brand, audience, and existing setup as well as write all email copy across the six core flows. • Lead and manage a team of three or more designers and Klaviyo builders. • Oversee project timelines end to end and ensure every buildout is delivered on schedule. • Lead one to two onboarding calls per day, setting the tone for the entire engagement and act as the primary point of contact throughout the flow buildout process. • Present strategy and creative direction to clients with confidence and clarity and manage client feedback and approvals efficiently to keep projects moving. • Identify high-potential flow clients who are strong candidates for full-service Klaviyo account management.
🎯 Requirements
• Strong understanding of email marketing and lifecycle flows, particularly within eCommerce. • Hands-on experience with Klaviyo and flow-based strategy across multiple brands. • Excellent copywriting instincts. You know how to write short-form email copy that converts and matches a brand's voice. • Proven ability to manage designers and technical builders. You can lead a team, set priorities, and hold people accountable without micromanaging. • Highly organized and deadline-driven. You can manage multiple concurrent buildouts without letting anything slip. • Comfortable leading client-facing calls with strong preparation and clear communication. • Able to balance strategic thinking with hands-on execution in a fast-paced, high-volume environment.
🏖️ Benefits
• Highly competitive base salary with performance bonuses based on KPIs and upsell performance. • Full-time and fully remote. • You must be set up and hired as a contractor. • Fluent English required (written and spoken). • Available 9:00 AM – 5:00 PM EST. • Full remote. You can be based anywhere in the world.
Apply Now
