IT Support – Operations Specialist

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Social Discovery Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 20 years

🌍 Social Impact

📱 Media

Social Impact • Media • Entertainment

Social Discovery Group is the world's largest group of social discovery companies, focused on solving the problems of loneliness, isolation, and disconnection through digital reality. With 500 million users across 150 countries, the group boasts over 60 global communication and entertainment platforms. Employing a team of 1200 professionals, the company organizes events that unite a global community of professionals and provides career opportunities for individuals seeking ambitious challenges.

📋 Description

• Run infrastructure end-to-end, including VPS, dedicated servers, virtual machines, VPN, MFA, firewall, remote access, monitoring, logging, and backups • Administer Google Workspace, including accounts, groups, aliases, security policy, SPF/DKIM/DMARC, and migrations • Own Slack, OpenAI, and other SaaS platforms, including version and system migrations • Provide L1/L2 IT support for Mac and Windows users on a distributed team • Handle onboarding, offboarding, remote laptop setup, and device lifecycle management • Negotiate with vendors, manage procurement, and control payments for cloud resources, licenses, and invoices • Physically set up rooms for occasional offline stations, including laptops, microphones, and sound equipment

🎯 Requirements

• 5+ years of experience as a sysadmin or in IT operations • Hands-on Google Workspace administration, including domain migration • Hands-on experience with Slack, Confluence, Jira, and SSO/2FA platforms such as Okta, Google, or Azure AD • Working knowledge of at least one public cloud: AWS, GCP, or Azure • Knowledge of on-premises infrastructure basics: DNS, DHCP, VPN, VLAN, and firewalls • Experience building and testing backups • Strong understanding of mail security: SPF/DKIM/DMARC • Direct experience with vendor management and procurement, including contracts, invoices, and renewals • English proficiency at B1+ level • Russian proficiency at B1+ level • Scripting with bash, Python, or PowerShell is a plus, not a requirement

🏖️ Benefits

• Remote opportunity to work full-time • Vacation 28 calendar days per year • 7 wellness days per year • Bonuses up to $5000 for recommending successful applicants • 50% payment for professional training, international conferences, and meetings • Corporate discount for English lessons • Health benefits, including up to $1,000 gross per year per employee toward self-purchased health insurance or doctor’s fees when not eligible for corporate medical insurance • Equipped workplace and necessary equipment in offices or co-working locations • Reimbursement of workplace costs up to $1,000 gross once every 3 years in other locations • Internal gamified gratitude system with bonuses exchangeable for merchandise, team building activities, massage certificates, etc.