Implementation Consultant – Training

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 10%

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SoftExpert - Software for Excellence

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1995

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

SoftExpert is an integrated software suite designed to enhance performance excellence across various organizations. The platform offers comprehensive solutions including Business Process Management (BPM), Enterprise Resource Management (ERM), Environmental, Social, and Corporate Governance (ESG), and Quality Management systems, among others. SoftExpert empowers companies to automate processes, ensure compliance with regulatory standards, drive innovation, and improve overall operational efficiency through a user-friendly interface and modular architecture.

📋 Description

• Plan and deliver functional and technical training on SoftExpert Suite according to the needs and objectives of each project. • Develop practical, instructional content based on needs identified in collaboration with clients. • Prepare training support materials, such as guides, presentations, videos, and frequently asked questions (FAQs). • Provide guidance to clients to facilitate their understanding, adoption, and effective use of the solution. • Apply learning strategies to identify and overcome challenges in using the system. • Customize training content and approaches according to users’ profiles and each client’s level of maturity. • Analyze metrics related to solution usage and propose improvements to training strategies and materials.

🎯 Requirements

• Bachelor’s degree completed or in progress in Technology, Business Administration, or a related field. • Experience delivering user training services, implementing systems, or working with ERP solutions. • Strong communication and instructional skills, with the ability to convey technical knowledge clearly and practically. • Knowledge of business process management and modeling (BPM). • Familiarity with databases and SQL queries. • Basic knowledge of web programming logic, including HTML and CSS. • Familiarity with system integration concepts and technologies, such as REST and SOAP APIs. • Advanced English and/or Spanish proficiency for work on projects with international clients (a plus). • Knowledge of SoftExpert Suite (SE Suite) or similar solutions (a plus). • Experience with consultative system implementation projects (a plus). • Knowledge of quality management processes and tools (a plus).

🏖️ Benefits

• Opportunity under an independent contractor arrangement (legal entity/self-employed) • Remote work