Junior Salesforce Administrator

🔥 0 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🌐👷 Salesforce Administrator

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Software Mind

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2020-12

Artificial Intelligence • SaaS • Telecommunications

Software Mind is a technology company that specializes in software development and digital transformation services. With a focus on AI and cloud solutions, the company offers a wide range of services including custom software development, mobile app development, and cloud consulting. Software Mind serves various industries such as financial services, telecom, biotech, and media, providing tailored solutions to accelerate digital transformations and business growth globally.

📋 Description

• Manage and resolve Salesforce support tickets from users across Investor Relations, Investment and Value Add teams • Troubleshoot issues relating to reports, dashboards, data updates, user permissions and platform functionality • Maintain the firm’s CRM platform and associated applications • Assist with data maintenance and data quality initiatives across Salesforce • Build and maintain relationships with business users to understand issues and support requirements • Support onboarding and training of new Salesforce users where required • Assist with Salesforce configuration tasks, including creating or modifying reports, fields, page layouts and workflows • Support testing and rollout of enhancements and new functionality • Document recurring issues and contribute to internal support documentation • Support project work as required, including Salesforce Marketing Cloud and Sales Engagement initiatives

🎯 Requirements

• 1–2 years’ experience working with Salesforce in an administration or support capacity • Experience resolving user support requests or working with a ticketing system • Experience creating or modifying Salesforce reports and dashboards • Strong attention to detail and ability to work with data • Ability to translate business requests into practical solutions • Salesforce Administrator Certification or working towards certification • Experience with end user support in a non-CRM capacity • Experience working with Jira or other ticketing systems • Data visualisation experience using tools such as Power BI • Basic scripting or data manipulation skills • Commercially minded • Confident and pragmatic in approach and able to build credibility quickly • High EQ and ability to work effectively with business users • Strong attention to detail and organisational skills • Well-developed interpersonal skills and team spirit • Highly articulate (verbal and written) • Self-starting and able to manage workload independently in a remote environment • Ability to prioritise multiple requests and respond to business needs • Motivated to support colleagues across the firm and contribute to improving internal systems

🏖️ Benefits

• Flexible and remote cooperation options • International projects with leading global clients • Travels related to international projects • Non-corporate atmosphere • Access to language classes • Access to knowledge-sharing initiatives • Access to private healthcare and life insurance • Access to multisport card

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