CX Analyst

Job not on LinkedIn

🔥 4 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sólides

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $102.5M Series B on 2022-03

HR Tech • SaaS • B2B

Sólides is a Brazilian HR technology company that provides a cloud-based SaaS platform for talent management, recruitment, and people analytics. It combines psychometric and behavioral assessments, competency mapping, and recruiting automation to help HR teams screen candidates, develop employees, and align workforce planning with business goals. The product is primarily sold to other businesses and enterprise HR departments.

📋 Description

• Implement modules and support customers in adopting solutions • Deliver internal and external training • Create content for the Help Center and e-learning portal • Analyze AI interactions • Identify opportunities to enhance the customer experience • Connect customers, product, and teams to drive hospitality • Continuously elevate the customer experience by bringing users, product, and internal teams closer together through knowledge sharing, communication, and continuous improvement

🎯 Requirements

• Knowledge of software implementation processes • Knowledge of the hospitality industry and its operational processes (a plus) • Knowledge of tax, accounting, financial, and administrative processes (a plus) • Bachelor’s degree or technical degree

🏖️ Benefits

• Medical insurance • Dental insurance • Meal allowance • Employee referral bonus • Laptop rental allowance • Childcare assistance • Career development plan • Day off • Profit-sharing bonus • Transportation allowance • Breakfast • Life insurance