Customer Support Specialist, Bilingüe – Industria Automotriz

🔥 3 minutes ago

🇨🇴 Colombia – Remote

💵 $2.8M / month

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 1%

infoinfo

🗣️🇪🇸 Spanish Required

Apply Now
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Logo of Solvo Global

Solvo Global

501 - 1000 employees

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.

📋 Description

• Answer customer calls professionally and courteously • Coordinate and schedule service requests • Manage billing processes and documentation accurately • Use different systems and platforms simultaneously • Review customer information and notes to ensure accuracy • Provide an exceptional experience in every interaction

🎯 Requirements

• Advanced English (spoken and written) • Minimum 1 year of experience in customer service, administrative support, or similar functions • Good command of computer tools and navigation between multiple systems • Excellent attention to detail and organizational skills • Positive attitude and customer orientation • Experience in the automotive industry is a plus • Secondary basic education • CRM knowledge • Automotive industry knowledge • Customer service knowledge

🏖️ Benefits

• 100% remote work • Full-time schedule (8 hours daily) • Indefinite-term employment contract

Apply Now

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