Especialista en Atención al Cliente, Marketing

🕒 December 3, 2025

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎡 Marketing

🗣️🇪🇸 Spanish Required

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Logo of Solvo Global

Solvo Global

501 - 1000 employees

🤝 B2B

👥 HR Tech

☁️ SaaS

B2B • HR Tech • SaaS

Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.

📋 Description

• Brindar soporte y orientación a clientes para asegurar el uso óptimo del servicio • Onboarding y capacitación de clientes en la plataforma • Análisis y optimización de campañas en Meta • Seguimiento y soporte continuo a clientes • Garantizar satisfacción y retención de clientes

🎯 Requirements

• Se requiere experiencia de 1 a 3 años en Customer Success • Español e Inglés avanzado (B2+ o superior) • Conocimientos técnicos: Meta Business Manager, Google Ads, TikTok Ads, Notion

🏖️ Benefits

• Flexibilidad en el horario laboral • Oportunidades de desarrollo profesional

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