Scheduler, Customer Service

🕒 April 16

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 35%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solvo Global

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.

📋 Description

• Coordinate and maintain daily caregiver schedules • Match caregivers to clients based on skills and preferences • Communicate schedule assignments to caregivers and clients • Handle call-outs and last-minute schedule changes • Monitor schedules for compliance with labor laws • Update and maintain accurate scheduling and visit records • Confirm scheduled visits and track attendance • Respond to caregiver and client scheduling inquiries and concerns • Support payroll accuracy

🎯 Requirements

• Strong attention to detail and accuracy • Excellent problem-solving and decision-making abilities • Strong interpersonal and communication skills with caregivers, clients, and families • Ability to prioritize and manage multiple tasks in a fast-paced environment • Professional, empathetic, and calm under pressure • Dependable, flexible, and reliable scheduling availability • Secondary Basic Education • English - Advanced • 1 year relevant experience

🏖️ Benefits

• Health insurance • Professional development opportunities