Trilingual Customer Service

🕒 August 27

🇨🇴 Colombia – Remote

💵 $4M / month

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solvo Global

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.

📋 Description

• Atender clientes por chat y llamadas sobre productos, órdenes, calidad y soporte • Garantizar una experiencia de servicio excepcional • Mantener conocimiento actualizado de productos y procesos • Colaborar con QA, entrenamiento y Team Leads • Comunicar avances, dudas y oportunidades con el equipo • Trabajar con horarios rotativos de 8 horas, incluidos fines de semana, con 2 días de descanso

🎯 Requirements

• Dominio de Inglés, Español y Frances, comunicación verbal y escrita C1 • Mínimo 8 meses a 1 año de experiencia en Call center • Capacidad de multitarea y resolución de problemas • Residir en ciudades con sede de Solvo: Cali, Medellín, Bogotá, Barranquilla, Armenia, Bucaramanga e Ibague • Disponibilidad total para turnos rotativos Lunes a Domingo • Aprobar Test de hábilidades • Educación Básica Secundaria • Inglés avanzado • Francés avanzado • Español avanzado

🏖️ Benefits

• Auxilio de Conectividad • Posición 100% remota • Entrenamiento completamente pago • Ambiente multicultural y estable • Oportunidad de trabajar con una marca global reconocida