Director, Subject Matter Expert – APAC

🔥 8 hours ago

🇸🇬 Singapore – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 11%

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SOPHiA GENETICS

501 - 1000 employees

Founded 2011

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

Healthcare • Biotechnology • Healthcare Insurance

SOPHiA GENETICS is a leading cloud-native healthcare technology company specializing in data-driven medicine. Their SOPHiA DDM™ Platform integrates multimodal healthcare-omics data, utilizing machine learning to produce actionable insights aimed at improving patient outcomes. The platform is designed for various applications, including oncology, rare and inherited diseases, cardiology, metabolism, and neurology. SOPHiA GENETICS helps healthcare institutions analyze and share digital health data, creating a global network to advance precision medicine. They also offer clinical solutions and products for research use and diagnostics, contributing to advancements in areas like oncology and rare diseases.

📋 Description

• Lead, manage, and develop Subject Matter Experts, Implementation Scientists, and Field Application Scientists across APAC • Coach team members, manage performance, support career development, and make resourcing decisions • Define and drive APAC technology strategy, technical positioning, messaging, and platform expertise • Own accounts in Southeast Asia, Korea, Hong Kong, and Taiwan as the senior technical expert • Partner with Sales Executives and Customer Success Managers across the full sales cycle, from initial engagement through expansion and renewal • Support, drive, and close sales opportunities across the assigned territory • Deliver platform demonstrations and in-depth customer presentations • Represent SOPHiA GENETICS at trade shows, vendor events, and technical/promotional seminars • Maintain expert knowledge of SOPHiA GENETICS products and applications, including AI SaaS solutions for NGS biomarker management, interpretation, and laboratory preparation • Represent the regional customer voice to Product Management and Commercial leadership • Synthesize clinical and commercial insights to influence roadmap priorities, competitive intelligence, and product development • Contribute technical and clinical insight to account planning, stakeholder mapping, whitespace identification, and competitive positioning

🎯 Requirements

• M.Sc or Ph.D in a relevant field such as Genetics, Molecular Biology, Oncology or similar • 5+ years of experience in a field-facing technical commercial role within genomics, NGS, or clinical diagnostics • Ideally experience as a Senior SME, Senior Field Application Scientist, Clinical Sales Specialist, or equivalent • Proven people management experience, including directly leading, coaching, and developing technical or field-facing professionals • Demonstrated experience supporting and growing strategic or key accounts in the APAC healthcare or life sciences sector • Deep working knowledge of NGS workflows, clinical variant interpretation, and AI/SaaS-based genomic platforms • Ability to shape and communicate technology strategy across a diverse, multi-market region • Ability to translate complex technical vocabulary into simple terminology and communicate effectively with commercial and technical stakeholders • Success-oriented and solutions-focused mindset embracing collaboration, change, growth, and inclusion • Full fluency in English • CV should be submitted in English

🏖️ Benefits

• Comprehensive benefits package, varying internationally in line with local standards and laws • Patient-centered, purpose-driven organization • Direct-hiring model • Accessibility support available during recruitment

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