Senior HRIS Analyst – India, Philippines

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🔥 0 minutes ago

🌐 India, Philippines – Remote

infoinfo

⏰ Full Time

🟠 Senior

🧐 Analyst

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Logo of Sophos

Sophos

1001 - 5000 employees

Founded 1985

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 Post-IPO Equity on 2021-08

Consulting • Healthcare • Manufacturing

Sophos is a leading cybersecurity company that specializes in protecting businesses against advanced cyber threats. The company offers a comprehensive suite of security solutions, including endpoint protection, managed detection and response (MDR), network security, and cloud security. With a prevention-first approach, Sophos aims to stop ransomware and other cyber threats before they cause harm. Sophos provides services such as threat research, security training, and operational support to ensure robust defense against cyberattacks. Their solutions cater to various industries including finance, healthcare, government, manufacturing, and retail. The Sophos Central platform delivers centralized security management, integrating seamlessly with existing IT infrastructure to enhance security posture.

📋 Description

• Provide second-line support for complex SuccessFactors incidents and service requests • Coach HRIS analysts and team members • Support onboarding and development of new team members through documentation and knowledge transfer • Identify recurring issues, perform root cause analysis and implement permanent fixes • Act as technical subject matter expert for SuccessFactors Employee Central and at least one additional module • Translate business requirements into secure, supportable and scalable SuccessFactors designs, configurations and integrations • Configure and administer role-based permissions, workflows, business rules, data models, user access and system settings • Design, test and support integrations with payroll, identity, recruitment and other enterprise platforms • Maintain technical documentation, configuration workbooks, integration specifications, application catalogues, support procedures and user guidance • Troubleshoot complex system and integration issues and coordinate resolution across HR, IT, vendors and implementation partners • Assess SuccessFactors releases, coordinate regression testing and deliver changes with minimal disruption • Monitor platform health, data quality, security and integration performance • Support annual HR processes including performance, compensation and talent cycles • Stay current with SAP roadmaps, product updates and HR technology best practices • Lead technical delivery of SuccessFactors implementations and enhancements from design through post-go-live support • Partner with HR product owners, project managers and regional HR teams to define requirements and technical deliverables • Own technical design decisions and ensure adherence to architecture, security, data and support standards • Plan and execute configuration, unit testing, system integration testing, regression testing and deployment • Apply SuccessFactors best practices and automation to improve processes and data quality • Manage technical risks, dependencies and defects

🎯 Requirements

• Minimum 5 years of relevant experience configuring and supporting SAP SuccessFactors in a complex, global organisation • Deep expertise in Employee Central • Strong working knowledge of at least one additional module: Onboarding, Compensation, Learning, Performance & Goals, or Time Tracking • Experience with role-based permissions, workflows, business rules, data models, imports, APIs and SuccessFactors integrations • Experience delivering platform implementations, major enhancements, release activity and complex data migration or remediation work • Strong troubleshooting and analytical skills • Understanding of HR data, security, privacy, controls and data integrity requirements • Ability to work independently, manage competing priorities and take ownership from requirements through stable production service • Clear communication and stakeholder management skills • Current SAP SuccessFactors certification in Employee Central is preferred • Certification in additional relevant modules is desirable • Experience working in Agile delivery teams and managing work through Jira or a similar platform is desirable • Legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship

🏖️ Benefits

• Remote-first working model • Employee-led diversity and inclusion networks • Annual charity and fundraising initiatives • Volunteer days • Global employee sustainability initiatives • Global fitness and trivia competitions • Global wellbeing days • Monthly wellbeing webinars and training • Recruitment and selection process adjustments for accessibility

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