Collections Analyst – Auto Insurance Focus

Job not on LinkedIn

🔥 18 minutes ago

🇧🇷 Brazil – Remote

💵 R$2k - R$2.5k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Collections

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Sossego | Modern Brazilian Design's careers page, not through a job board

First seen by Remote Rocketship 18 minutes ago

Logo of Sossego | Modern Brazilian Design

Sossego | Modern Brazilian Design

11 - 50 employees

🏨 Hospitality

🏭 Manufacturing

🛒 Retail

Hospitality • Manufacturing • Retail

Sossego | Modern Brazilian Design is a company that embodies a uniquely Brazilian way of life focused on easygoing warmth and bliss. Specializing in Brazilian, modern, contract, hospitality, and residential furniture, Sossego distributes modern Brazilian design and is the exclusive distributor of the award-winning designer Aristeu Pires in the United States. The company has a flagship showroom at the New York Design Center in NYC and has representatives in major markets, ensuring accessibility to its unique furniture offerings.

📋 Description

• Manage the end-to-end process for overdue auto insurance installments with insurers and policyholders • Monitor and analyze critical deadlines to prevent the cancellation of active policies • Navigate and operate the portals of leading insurers (through the Broker Portal) to review and resolve outstanding issues • Provide prompt, consultative support to policyholders and partner brokers • Manage the scheduling of technical inspections when applicable to the collections or policy regularization process • Ensure compliance with agreed operational SLAs and SOPs (Standard Operating Procedures), maintaining workflow efficiency • Serve as a strategic liaison between policyholders and insurers, ensuring the financial health of policies and delivering excellent service

🎯 Requirements

• Experience in collections or overdue installment management, with a focus on auto insurance, specifically within an insurance brokerage workflow (essential) • Operational proficiency with the major insurer portals in the market • Strong verbal and written communication skills for negotiations and customer service • Organized, deadline-oriented, and solution-focused • Knowledge of insurance broker operations required • Willingness to participate in an intensive period of growth • Commitment to customer service excellence • Knowledge of auto insurance within an insurance brokerage environment • Experience with installment regularization processes • Basic computer skills • Experience with other auto insurance processes, such as policy issuance and endorsements, is a plus • Internet connection of at least 20 Mbps required

🏖️ Benefits

• Relaxed work environment • 100% remote work • Great company culture • Use of modern technologies • Product-oriented approach • Competitive compensation • Significant challenges • Opportunities to grow with the company

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🗣️🇧🇷🇵🇹 Portuguese Required

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