Accountant – Franchise Accounts Receivable

Job not on LinkedIn

🔥 3 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

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Logo of Sourcefit

Sourcefit

1001 - 5000 employees

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Sourcefit is a leading business process outsourcing company with headquarters in the Philippines and offices in the Dominican Republic, Armenia, Madagascar, and South Africa. Founded in 2009, Sourcefit specializes in providing custom offshore and nearshore staffing solutions across various industries including IT, Finance, Healthcare, Retail, and more. They focus on offering efficient and cost-effective BPO services such as telesales, customer support, content moderation, IT support, web development, and more. Sourcefit is committed to building long-term value for organizations through customized, efficient, and integrated offshore staffing solutions.

📋 Description

• Manage assigned franchise accounts receivable portfolios • Support timely collections and payment application • Respond to billing, account balance and payment application inquiries • Review account aging, prioritize follow-ups and collect overdue receivables • Research payment discrepancies, cash application issues, recurring ACH items and customer credit/debit adjustments • Maintain accurate collection records, account contact details, commitments and next actions • Support collection payment plans, internal compliance tasks and escalation of high-risk or aging accounts • Provide backup cash application or bank deposit support when designated • Support international or Canadian franchise receivables and ACH setup/application • Prepare collection and portfolio updates for AR meetings • Coordinate resolution with senior team members • Act as a resource for franchisees with invoice discrepancies and follow through on questions • Propose balance resolution options for Senior Accountant or AR Manager review and approval • Handoff non-AR issues to appropriate operational departments and follow up on resolution • Initiate invoice correction tickets and monitor them through completion • Work with Franchise Billing to resolve invoice errors • Communicate with the AR Manager and Operations staff regarding account status and escalations

🎯 Requirements

• At least 3 years of accounts receivable or collections experience • Working understanding of receivables aging, collections, payment processing and basic accounting principles • Confident Excel or spreadsheet use • Experience with a financial, ERP or AR system • Strong verbal and written communication, customer service, accuracy and organizational skills • Strong interpersonal relationship skills • Ability to listen to and empathize with hotel owners while working toward fair, practical resolutions • Experience with Microsoft Dynamics and Yardi is nice to have • Experience with recurring ACH, cash application, Canadian or international receivables, and payment-plan administration is nice to have • High-volume multi-property or franchise portfolio management experience is nice to have • Bilingual Spanish experience is nice to have

🏖️ Benefits

• Work from home • Monday to Friday, 9:00 AM to 6:00 PM U.S. Eastern Time • U.S. corporate holiday calendar

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