
11 - 50 employees
🎯 Recruiter
🤝 B2B
👥 HR Tech
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
🕒 March 31
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11 - 50 employees
🎯 Recruiter
🤝 B2B
👥 HR Tech
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
• Demonstrate exceptional customer service by providing consistent, timely and accurate customer support • Leverage analytics to proactively outreach to the existing customer base, to improve customer outcomes and their success with the application throughout the customer lifecycle • Use Project Management skills to help the team generate and execute on ideas to enhance overall customer success • Resell the value and benefits of the company, up-sell/cross-sell services and products to increase customer satisfaction • Cross functional internal collaboration to advocate for the voice of the customer to all relevant stakeholders internally and with our channel partners • Demonstrate an ability to create partnerships and manage relationships to investigate and resolve customer issues.
• Native proficiency in Slovenian • Advanced (B2) level in English (oral and written) • Outstanding communication and presentation abilities • Experience managing customer expectations and de-escalating tense scenarios • Outstanding follow-up and follow through to ensure customers’ success and a positive outcome • Ability to work in a team environment
• Work from home • Competitive salary package • Monthly performance bonuses • Comprehensive training by certified instructors • Multicultural work environment
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